I have placed an order but it’s not appearing in the ‘My Account' section. Why is that so?
There might be a slight delay in the up gradation of your account. If after waiting a while there is still no change then Contact us at firstname.lastname@example.org or call us at 0120-422-5898.
Can I place orders in bulk?
Yes. We take orders bulk. You can easily place an order with us by contacting our customer care or ordering from the website.
How to add more products to the order?
You can call our customer care and if the order has not been shipped we will be happy to add your products. If it has been shipped, you can always place another order!
What if I want to make changes to my existing order?
You can call our customer care and if the order has not been shipped we will be happy to make the needful changes. Otherwise, you can cancel the order and place another one.
Can I place orders over phone or email?
Yes. Call us on our customer care number or email us. Contact us at email@example.com or call us at 0120-422-5898.
What would happen if the products added to cart go out of stock?
If a product sells out or goes out of stock for any reason you will be informed. You will not be able to pay for, or order a product that has gone out of stock.
Can I deliver anywhere in India?
Yes. We deliver everywhere in India.
What if I cannot receive the order when it’s shipped?
The merchandise is automatically shipped thrice to the delivery address. After that it is returned to us and you can reorder it.
How do I track my order?
We will send you an order tracking ID and you can track it on the respective courier partner’s website. You can also track the order from your account. For any further information you can call our customer care and we will be happy to direct you.
Can I place an order to be shipped outside India?
For now we are delivering in India only.
Is it possible to ship the same order to multiple addresses?
One order can be shipped to a single address only. In case you want to ship an order to multiple addresses you will have to place multiple orders.